Avoid SMS blocking.
Please provide your latest business information to prevent wireless providers from blocking the texts sent from your IsOn24 local numbers.
Why is this required?
The US telecommunications industry wants to limit the abuse of Application to Person texting via 10-digit local phone numbers - also known as A2P 10 DLC. Businesses must identify who they are to the carrier networks and what type of messages they are sending.
The required information includes the business name, physical address, and business type (LLC, partnership, or other.) When you submit the necessary contact and business information for A2P Messaging, we will send that information through our network provider to The Campaign Registry (TCR), a 3rd party at the center of this new registration system. TCR will verify the business and the contact info for each business that sends text messages via an application such as IsOn24.
By providing the required business info, you will receive better SMS delivery quality and prevent wireless providers from blocking the texts sent from your IsOn24 local numbers.
What do you need to do?
1. Provide the latest business information in this form. It takes less than 5 minutes.
2. Additionally, the following fees apply to cover the additional costs levied by the network provider for the A2P 10DLC registration:
One-time-only A2P 10DLC registration fee: $25 per business/location
You will be charged after you have provided the business info rmation in the above form.
What if you don’t take action?
Suppose you don’t submit the form with the latest business and contact information by July 15, 2023. In that case, the text messages sent via your IsOn24 number will begin to get blocked. The intensity of message blocking will continue to increase until August 31, 2023. Beyond that, telecom carriers may block all outgoing messages from your IsOn24 number.
Frequently Asked Questions
SMS Message Filtering in the United States: How and Why?
Wireless carriers in the US and Canada apply message filtering for two reasons. First, carriers filter messages to protect mobile subscribers from spam and other unwanted messaging. Secondly, some carriers apply filtering in order to detect and block A2P traffic that is being sent without A2P 10DLC registration.
Carriers in the US and Canada use machine learning software systems to filter messages. These systems look at both message content and volume, and behave very much like email filtering systems.
What is A2P 10DLC?
A2P or Application-to-Person traffic is how the wireless carriers (At&T, Verizon, Sprint, and others) industry refers to messages like automated alerts, notifications, one-time password (OTP) login codes, or any other kind of traffic originating from an application such as IsOn24.
A2P 10DLC refers to a system in the United States that allows businesses to send A2P-type messaging via standard 10-digit long code (10DLC) phone numbers. Carriers in the US consider all IsOn24 traffic to be A2P.